Technicon offers Life Science companies fast-track expertise: digital and physical presence aimed at minimizing production risks ensuring that complex production flows run optimally around the clock and throughout the year.
Technicon’s Premium Support covers all our digital technologies and advanced automation solutions. We provide scheduled visits, performance checks, wear inspections, software updates, and recommendations for improvements or replacements. In addition, we offer tailored spareparts reports that include assessments of sparepart criticality as well as expected lead times.
Our Premium Support enables optimized operations, less waste, increased productivity high product quality, increased patient safety and provide better access for people to vital medicine
In the event of production stoppages or similar robotics-related challenges, our remote support specialists with deep know-how are accessible and ready to react within short notice.
Just call us at +45 6464 5075 or send us an email at support@technicon.dk and we’ll answer promptly and start troubleshooting immediately.
As part of our Premium Support our hotline guarantees you that our highly qualified and experienced field technicians will swiftly be assigned to the task effectively combatting even the most complex challenges onsite. A coordination team of skilled engineers ensures smooth communication, scheduling, root cause analysis and corrective actions.
If you are interested in knowing more about our 24x7x365 service offer preventing bottlenecks, reducing waste and minimizing downtime feel free contact Service Support Lead, Nicklas Krogh Møller, at nkm@technicon.dk